Clear expectations from the start.
Answers about the planned programme and what still needs to be finalised.
Can I join before the products arrive?
Yes, the intended launch model includes paid memberships and paid product preorders before product arrival. The launch pages will state which benefits begin at signup and which depend on product or system availability. Signup is not yet open in this draft.
Does membership cover other brands?
No. Membership applies only to PrimeGuard-branded products. PrimeGuard Wholesale remains a separate business offering available to anyone.
Are dropshipping and API access live?
No operational readiness has been verified for this launch draft. They are central planned services, with supported connections and activation dates still to be set.
What will the products cost?
Product pricing is open until samples, supplier quotes and landed costs have been assessed.
Can New Zealand businesses participate?
New Zealand is an intended market for the programme. Delivery terms and practical service arrangements are still being prepared.
Will members receive advertising?
The highest tier includes website/social promotion and stockist visibility. Exact frequency and the middle-tier advertising allocation remain to be agreed.
What are the cancellation and preorder terms?
These are not yet finalised. Membership renewal/cancellation terms and preorder delivery, delay and refund arrangements must be presented before payment opens.
